Shipping policy

Thank you for choosing us! We are dedicated to delivering your orders quickly, safely, and efficiently. Below you will find the details of our shipping procedures, delivery timelines, and policies.

1. Processing Times

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation.

  • You will receive a notification once your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer fast, reliable shipping across the country. Estimated delivery times depend on your location:

  • Standard Shipping: 3 to 5 business days.

  • Shipping Charges: [Free Shipping on all orders / Fixed rate of ₹XX calculated at checkout].

Please note: Delivery delays can occasionally occur due to peak seasons, holidays, or courier disruptions.

3. Cash on Delivery (COD) Policy

To ensure a smooth delivery experience for COD orders, please note the following:

  • Verification: We may contact you via phone call, SMS, or WhatsApp to confirm your shipping address and order details before dispatching your package. Unverified orders may be delayed or cancelled.

  • Payment: Please ensure you or someone you trust is available at the delivery address to make the exact cash payment to the courier agent when the package arrives.

  • Open-Box Delivery: Couriers do not allow packages to be opened before payment is collected. If there is any issue with your product after opening, please refer to our Return & Refund Policy to initiate a hassle-free return or replacement.

4. Tracking Your Order

Once your order has shipped, you will receive an email or SMS notification containing a tracking number and a link to track your package in real-time. It may take up to 24 hours for the tracking information to update on the courier portal.

5. Wrong Address & Failed Deliveries

  • Incorrect Address: If you notice an error in your shipping address, please contact us immediately at [Insert Support Email Here] before the order ships. We cannot modify the delivery address once the package is with the courier.

  • Failed Delivery Attempts: Our courier partners will attempt delivery up to 2–3 times. If the delivery fails because the customer is unreachable, refusing the package, or not present, the order will be returned to our warehouse. Multiple unaccepted COD orders may result in the restriction of future COD privileges on our store.